Small and medium sized ports digitalization level evaluation and benchmarking

Abstract

Nowadays, small and medium sized ports are actively searching for ways to improve their operational activity. One of the observed directions of ports’ development is digitalization of processes and operations. It should be noticed that small and medium sized ports very often face difficulties to implement and keep a similar digitalization level as it is in big ports, that may be influenced by limited financial and human resources. Implementing benchmarking of port’s digitalization level may be useful for small and medium sized ports and allow them to choose best improvement solutions. The article aims to present the methodology of ports’ digitalization level evaluation that may be used for benchmarking analysis by small and medium sized ports. The case study of ports located in the South Baltic Sea Region had been considered